Returns & Refunds

We have a strict quality control process where every batch of our coffee is tasted and tested to ensure that it meets our high standards or it will not be dispatched. Because of this, we do not accept returns on coffee. We do however, really want you to be happy with your purchase so if you experience any issues with your coffee please contact us at hello@docoffee.com.au.

If you have been sent the wrong product, or it has been wrongly described, please contact hello@docoffee.com.au within 7 business days and we will replace the item with the correct product.